Our call center team reaches out to thousands of prospects a day… professionally selling products, renewals and collecting information.
Customized Call Center services
America’s Premier Call Center takes a consultative approach in the design and management of your outbound call center project , including:
• Customized scripting • Cross-selling/Up-selling • Detailed customer feedback
• Surveys tailored to your specifications • Warm transfer leads to sales reps
• Team approach
Our Programs include:
• Lead Generation & Qualification • Market Research Data Collection • Telemarketing • Collection Reminders • Appointment Setting • Seminar, Webinar and Event Registration • Payment Protection Program Sales • Renewals • Level 1 technical support, Inbound Customer Service, Sales Support • Declined Credit Card Saves • Shopping Cart Abandon Saves
Follow-through Services make the process easy:
• Individualized follow-up invoices, brochures and product fulfillment
• Database services • Inbound phone and web order taking
• Mailings services: hand work and large scale • Email blasts
• Payment processing • Data entry into your database
• Customer service inbound calling services
• Brochure, literature and product fulfillment
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